Questions to Ask a Mover in Dallas Before You Book

By the Home Pros Local team · Updated 2026-10-22

Quick answer: Before you book a mover in Dallas, ask for their TxDMV certificate number and check it on the TxDMV Truck Stop search, get a written binding or not-to-exceed proposal before loading, and ask about valuation coverage, crew size, arrival window and extra fees.

1. Are you registered with TxDMV?

Movers that carry household goods for pay inside Texas must have an active certificate number from the Texas Department of Motor Vehicles (TxDMV). You can check a company on the TxDMV Truck Stop search by company name, TxDMV number or USDOT number.

2. Is this a binding or a not-to-exceed proposal?

TxDMV explains that Texas movers must give you a written proposal before loading. A binding proposal states the exact price; a not-to-exceed proposal states the maximum price. Get it in writing.

3. What is your valuation coverage?

Ask what the mover pays if something is lost or damaged, how claims work and whether you can buy more coverage.

4. What could add to the price?

Ask about stairs, long carries, elevators, packing materials, heavy items like pianos or safes, and waiting time.

5. How many movers and trucks, and what is the arrival window?

6. Do you use your own crew or subcontractors?

7. Moving out of Texas?

For interstate moves, the mover also needs federal authority from the FMCSA. FMCSA's Protect Your Move site explains your rights and how to check a mover's USDOT number.

Moving checklist

  • Take photos of valuable items before the move.
  • Keep jewelry, documents and medicines with you.
  • Check the inventory before you sign the delivery paperwork.

Find movers near you

See movers in Dallas, including companies serving Plano and Frisco, or movers in Houston.

Related pages

More guides

This guide is general information, not legal advice. Rules can change — check the official source linked above before you rely on it.

FAQs

How do I check if a mover is licensed in Texas?

Search the company on the TxDMV Truck Stop search by name, TxDMV number or USDOT number and confirm its registration is active.

What is a not-to-exceed moving proposal?

It is a written proposal that states the maximum price you will pay for the move. A binding proposal states the exact price.

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